TALENT ECONOMY PRIVACY POLICY

 1. Our Privacy Policy

Thank you for accessing and utilising our offerings, including visiting the Talent Economy website, registering to join our talent community, using our services and/or accessing our CRM platform(s) (our Offerings). 

We respect your privacy and are committed to protecting your Personal Information. We are committed to managing Personal Information under the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APP’s). 

This document sets out our policies for managing your Personal Information and outlines how we collect, use, hold and may disclose your Personal Information. The document is collectively referred to as our Privacy Policy.

In this Privacy Policy, ‘Talent Economy, ‘we’ and ‘us’ refers to Talent Economy Pty Ltd ACN 663 073 505. ‘You’ refers to any individual about whom we interact with and collect Personal Information. By accessing and/or using our Offerings, you consent to us collecting, holding, using, and disclosing your Personal Information pursuant to this Privacy Policy. 

2. Personal Information

The Privacy Act defines "Personal Information" as any information or opinion about an identified individual or an individual who can be reasonably identified from the information or opinion. Information or an opinion may be considered Personal Information regardless of whether it is true.

3. Candidates 

Candidates include individuals with whom Talent Economy has not had prior contact, but whom Talent Economy reasonably considers would be interested in, or might benefit from, Talent Economy’s’ services and being considered for any roles advertised or promoted by Talent Economy including permanent, part-time and temporary positions and freelance roles with Talent Economy’s Clients. Candidates also includes applicants for such roles as well as people who have supplied a speculative CV to Talent Economy not in relation to a specific job and/or who have engaged with Talent Economy about Talent Economy’s services and/or any roles advertised or promoted by Talent Economy. 

Clients include any roles with Talent Economy’s clients and customers (Clients). 

4. What Personal Information Do We Collect and Hold?

We collect information about you and your interactions with us.

For instance, when you inquire about or use our services, we keep a record that includes your personal details. The information we collect may consist of:

(a) Your identity and contact information; and

(b) Your matter history, your use of our services, as well as details of any inquiries or complaints you might have.  

This Personal Information is gathered and stored as it is reasonably necessary for the proper performance of our functions.

Moreover, we may also collect information about how you access, use, and interact with our Offerings. This is done using various tools such as Google Analytics and ‘Cookies’, and the information collected may include:

(a) The location from which you have come to the Offerings and the pages you have visited.

(b) Technical data, which may include IP address, the types of devices you are using to access the Offerings, device attributes, browser type, language and operating system; and

(c) Your IP address, browser type, operating system, and browsing behaviour on our Offerings. 

5. What Candidate Information Do We Collect and Hold? 

The information described below is in addition to any personal information we are required by law to process in any given situation.

Depending on the relevant circumstances and applicable local laws and requirements, we will collect some or all of the information listed below to enable us to assess how we can assist you if we reasonably believe you might be interested in, or might benefit from our services, and to offer you employment opportunities which are tailored to your circumstances and your interests.

In some jurisdictions, we are restricted from processing some of the information outlined below. In such cases, we will only process the information in those jurisdictions to the extent and under the circumstances permitted by law:

Key identification and contact information

a) Name;

b) Age/date of birth;

c) Sex/gender;

d) Photograph;

e) Nationality/citizenship/place of birth;

f) Contact details;

g) Emergency contacts/next of kin information;

h) A copy of your driving licence and/or passport/identity card;

Education and employment information

a) Education details;

b) Employment history;

c) Current job title/specialism/industry sector;

d) Skills and languages spoken;

e) Referee details;

f) Immigration status (whether you need a work permit);

g) Start date or availability date;

h) Details about your previous and current remuneration, and benefits arrangements;

i) Details of hours worked (once you have been placed in a role);

j) Information on your interests and needs regarding future employment, both collected directly and inferred, for example from jobs viewed or articles read on our Offerings or from links clicked on in emails from us;

Financial information

a) Bank details;

b) Financial information (where we need to carry out financial background checks); and

c) Any other tax-related information.

Special category information

a) Details of racial or ethnic origin, sexual orientation, religious or other similar beliefs, and physical or mental health, including disability-related information, in ease case for diversity monitoring purposes;

b) Physical or mental health, including disability-related information in order to enable us to make reasonable adjustments and health-related information when we need to use or offer occupational health to you in the context of certain types of roles;

c) Details of health-related information arising from or in connection with the COVID-19 or other pandemics, if this is required for a role that you are interested in applying for or where volunteered by you, e.g. a test result (whether positive or negative) or vaccination history (including medical conditions relating to or affecting vaccination) where appropriate; and

d) In certain circumstances, video recordings of Candidates attending or participating in training or meetings where individuals have consented to the recording.

Criminal conviction data

a) Details of any criminal convictions if this is required for a role that you are interested in applying for;

Automatically collected information

a) IP address;

b) Usage information including the dates, times and frequency with which you access our services;

c) User choices (e.g. marketing preferences);

d) User reports;

e) Log and troubleshooting information;

f) Device information when you install, access or use our services;

g) Offerings browsing data;

h) Email engagement history with Talent Economy;

i) Location information (inferred from jobs, IP address, application history or system stored data);

j) Account access information (e.g. PIN numbers for account verification purposes);

Information that others provide about you

a) Extra information that your referees choose to tell us about you;

b) Extra information that our Clients may tell us about you, or that we find from other third party sources such as job sites (which you have uploaded information onto, or is otherwise made available to us);

c) Information about your interests and needs regarding future employment, both collected directly and inferred, for example from jobs viewed or articles read on our Offerings or from links clicked on in emails from us; and

Please note that the above list of categories of personal information we collect is not exhaustive.

To the extent that you access our Offerings or click through any links in an email from us, we will also collect certain information from you. 

6. Cookies

We use cookies on our Offerings to improve your browsing experience. Cookies are small text files that a site or its service provider transfers to your computer's hard drive through your web browser, allowing the site's or service provider's systems to recognise your browser and capture and remember certain information. 

You can choose to disable cookies through your browser settings. However, please note that if you do this, you may not be able to use the full functionality of the Offerings.

7. Children's Information 

Our Offerings are intended for individuals above the age of 18, and we do not knowingly collect Personal Information from children. If we discover that we have unintentionally received Personal Information from a child under the age of 18, we will take steps to delete such information from our records.

8. How and why do we Collect and Hold Personal Information? 

We collect Personal Information that is reasonably necessary to carry out our business, assess and manage our customers’ needs, and provide you with our services. We may also collect information to fulfil administrative functions associated with these services, such as billing and managing customer relationships.

The purposes for which we usually collect and use Personal Information may include:

(a) We use the Personal Information to provide any services requested by you and to best operate and improve the delivery of our services to you. 

(b) Contacting you, for example, to respond to your queries or complaints.

(c) We may also use your Personal Information to send you promotional offers, newsletters, and other electronic marketing communications. You may opt out of receiving further marketing communications by following the opt-out instructions provided in the communication.

(d) For quality control and administration as well as assisting us to develop new products and services.

(e) De-identified information is used to analyse trends, administer the Offerings, track users' movements around the site, and gather demographic information for aggregate use.

(f) Comply with our legal obligations and assist government and law enforcement agencies or regulators. 

(g) Administrative tasks by third parties who provide services, such as IT consultants and administrative providers. 

We may also allow certain third parties to place tracking technologies like cookies on our services. Those third parties may receive information about your interaction with our services that are associated with your browser or device and may use that information to serve you relevant ads on our services or others. 

We do not assume any responsibility for the privacy or security practices of any other Offerings which you may be able to access through our site.

9. How and why do we Collect and Hold Candidate Information? 

We generally use Candidate Information in the following ways:

(a) Pre-recruitment activities – this includes collecting and reviewing your personal information to assess whether our recruitment services may benefit you and if so, we may contact you (typically via email), subject to legal requirements. This involves storing your personal information, evaluating your suitability, and informing you about our information processing practices. 

(b) Recruitment activities – this includes processing your personal information to match you with suitable job opportunities, based on our legitimate business interests pursuant to Article 6(1)(f) of the GDPR. This includes collecting and storing your information, assessing Candidate profiles against job vacancies, and offering tailored services – while respecting your right to object to processing your personal information at any time. 

(c) Marketing activities – this includes sending you recruitment related updates or requests to help connect other Candidates with job opportunities and using your contact details if you’ve previously engaged with us. You can opt out or withdraw your consent at any time, and for any other types of marketing, we require your explicit consent. 

(d) Equal Opportunities Monitoring – this involves processing sensitive information, such as health related information or religious affiliation, to promote equal opportunity recruitment and to ensure compliance with employment regulations, while anonymising information where appropriate. We may also collect criminal conviction details if permitted by local laws, and you may withdraw your consent at any time; and 

(e) To help Talent Economy establish, exercise or defend legal claims – this includes processing your personal information where necessary, in line with the legitimate interests and Article 9(2)(f) of the GDPR. This includes seeking legal advice in relation to legal proceedings or complying with legal obligations, subject to local law requirements. 

In appropriate circumstances, we also use Candidate information for Profiling – this involves using automated tools such as AI-based systems, to better understand your preferences and improve the relevance and efficiency of our recruitment services. In some cases, this may involve automated decision-making under Article 22 of the GDPR, but only when necessary to fulfil pre-contractual steps at your request.

10. How do we Store your Personal and Candidate Information?

We store information in paper-based files or other electronic record keeping methods in secure databases (including trusted third-party storage providers based in Australia and overseas). Information may be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents either archived or securely destroyed). We take reasonable steps to protect your Personal Information from misuse, interference and loss and from unauthorised access, modification or disclosure. 

We maintain physical security over paper and electronic data stores, such as through locks and security systems at our premises. We also maintain computer and network security, for example, we use firewalls (security measures for the internet) and other security systems such as user identifiers and passwords to control access to our computer systems.

Our Offerings do not necessarily use encryption or other technologies to ensure the secure transmission of information via the Internet. Users of our Offerings are encouraged to exercise care in sending Personal Information via the internet.

We take steps to destroy or de-identify information that we no longer require for the purposes for which it was collected or for any secondary purpose permitted under the APPs.

Despite such efforts, however, please note that no organisation can fully eliminate risks or guarantee the security of Personal Information. In the event of a data breach, we would respond by measures appropriate to the nature and seriousness of the breach. Notwithstanding this, we are not responsible for third party access to Personal Information as a result of interception while in transit over the internet, any spyware or virus on the device which you access our Offerings, or as a result of your failure to adequately protect your username or password (if applicable).

11. How do we Disclose Personal Information? 

The purposes for which we may use and disclose your Personal Information include the purpose for which we collect it, as well as related purposes that you would reasonably expect us to use or that are otherwise set out in this Privacy Policy.

We may disclose information to third parties who help us provide our services to you, operate our business, and communicate with you. This includes disclosure to contractors and service providers used for data processing, data analysis, customer satisfaction surveys, information technology services, Offerings maintenance/development, printing, archiving, mail-outs, and market research.

Your Personal Information may also be shared between related and affiliated companies in Australia, professional services providers such as legal advisers, accountants and consultants, select partners we collaborate with, and other third parties with your consent and at your direction. 

Third parties to whom we have disclosed your Personal Information may contact you directly to inform you that they have collected your Personal Information and to provide you with information about their privacy policies.

We will also use and disclose Personal Information for a range of administrative, management and operational purposes. This includes:

(a)  Administering billing and payments and debt recovery.

(b) Planning, managing, monitoring and evaluating our services.

(c) Quality improvement activities.

(d) Statistical analysis and reporting.

(e) Training staff, contractors and other workers.

(f) Obtaining advice from consultants and other professional advisers. 

(g) Responding to subpoenas and other legal orders and obligations. This includes all circumstances where we are required or authorised by law to do so.

If you are a Candidate, we may also disclose your information with the following categories of people:

(a) potential employers and other recruitment agencies/organisations to increase your chances of finding employment;

(b) third party partners, job boards, job platforms, job aggregators, software providers and cloud based databases where we consider this will improve the chances of finding you the right job or improving recruitment processes more generally;

(c) third parties who we have retained to provide services such as reference, qualification and criminal convictions checks, to the extent that these checks are appropriate and in accordance with local laws;

(d) internal and external auditors of our Clients when we are required to share this data with them upon request in order to comply with our contractual or regulatory obligations; and

(e) third parties helping us by developing services and processes to optimise the Candidate selection process in order to improve the quality and efficiency of recruitment services.

We may use and disclose your Personal Information for other purposes explained at the time of collection (such as in a specific privacy collection statement or notice) or otherwise as set out in this Privacy Policy.

12. Do we disclose Personal Information to overseas recipients? 

We do not directly disclose your Personal Information to recipients who are located outside Australia. 

13. How can you access or seek corrections of your Personal Information? 

You are entitled to access your Personal Information held by us on request. To request access to your Personal Information please contact our privacy officer using the contact details set out below.

You will not be charged for requests to access your Personal Information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.

We will take reasonable steps to ensure that the Personal Information we collect, use or disclose is accurate, complete and up to date. You can help us to do this by letting us know if you notice errors or discrepancies in information, we hold about you and letting us know if your details change.

However, if you consider any Personal Information, we hold about you to be inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.

We may decline your request to access or correct your Personal Information in certain circumstances under the Australian Privacy Principles. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your Personal Information about the requested correction.

14. Complaints Procedure 

You may contact us at any time if you have any questions or concerns about this Privacy Policy or about how your Personal Information has been handled.

You may make a complaint about privacy to the privacy officer at the contact details set out below.

The privacy officer will first consider your complaint to determine whether there are simple or immediate steps that can be taken to resolve the complaint. We will generally respond to your complaint within a week.

If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.

In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you know.

If you are not satisfied with our response to your complaint, or you consider that we may have breached the Australian Privacy Principles or the Privacy Act, a complaint may be made to the Office of the Australian Information Commissioner. The Office of the Australian Information Commissioner can be contacted by telephone at 1300 363 992 or by using the contact details on the Platform www.oaic.gov.au.

15. Changes to policy

We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically for changes.

16. Our Contact Details 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at any of the following: 

Talent Economy Pty Ltd
hello@talenteconomy.com.au 

This Privacy Policy was last updated on 16 September 2025.

By accessing our Offerings, you consent to the terms of this Privacy Policy.